Customer service by Hand Picked Hotels

« Back

About Hand Picked Hotels

The award-winning Hand Picked Hotels collection are luxury country house hotels renowned for exquisite food, fine wines and excellent service in stylish surroundings with locations ranging from the New Forest and Jersey to Yorkshire and Edinburgh

Customer service contacts

Hand Picked Hotels website

Customer service statement

An extended Family

"The best hotels are often family-run, and so is Hand Picked. Working as a team in the hotel and across the Collection is how we deliver our great levels of service to the guest and to each other" - Handpicked Hotels website - October 2012

Hand Picked Hotels customer service video

Awards for Hand Picked Hotels

  • Hotels - Group Award - Web Awards 2010 winners
  • Hand Picked Hotels have been awarded ‘Employer of the Year’ at the Professional Beauty Awards 2012 - 21 employees or more - Professional Beauty Awards 2012
  • Hand Picked Hotels have been awarded two national awards for its training scheme ‘Being Hand Picked’ - the South East Training Award in the Larger Employer (250+) category at the National Training Awards and the Training Journal Award (th
  • Rookery Hall and Norton House both were finalists in the British Beauty & Spa Awards in September 2008

Third party assesments of Hand Picked Hotels

To the right is a window onto the reviews page on the Hand Picked Hotels website.

Go to the review page on Hand Picked Hotels website