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Awards news

Victoria Airport ranks top for customer service in 2014

Victoria International Airport has won the Airports Council International award for service quality for North American airports serving up to 2 million passengers - Montreal, 16 February 2015.

407 ETR Customer Service Wins Quality Assurance Award

407 ETR (a Canadian Express Toll Route) has won the Service Quality Measurement (SQM) Quality Assurance Program Gold Award for Call Centre Best Practices - Toronto, Canada, 5th February 2015.

International Bank of Qatar recognised for its customer service

International Bank of Qatar, (ibq), has won Banker Middle East's award, for Best Retail Customer Service in Qatar within the Banking Products Awards 2014 - Doha, 12th January 2015.

Yorkshire Packaging wins a 2014 customer service award

Yorkshire Packaging Systems are the winners of the Customer Service Award in the PPMA (Processing & Packaging Machinery Association) Group Industry Awards 2014 - Birmingham, UK, 2nd October 2014.

Gogo wins social media customer service award

Gogo, the in-flight connectivity provider has won Best Social Media Customer Service in the inaugural Skifties social media travel awards - New York City, 24th September 2014.

NICE Wins Two Customer Service Excellence Awards at CONAREC 2014

NICE Systems, the worldwide provider of software solutions, has won two Customer Service Excellence Awards -Intelligent Analytics and Digital Recording- 2014 National Congress of the Company-Customer Relations - SO PAULO, Brazil, 17th September 2014.

List of customer service awards

Companies wishing to enter customer service awards can find a list of reputable awards to enter on our blog.

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David Maxwell Hairdressing comes top for customer service

David Maxwell Hairdressing has been rewarded with The Customer Service Award at the Bath Chronicle Business Awards 2014 - Bath, UK, 11th September 2014.

Big Frog collects Customer Service & Loyalty Award

Big Frog Austin, designer and producer of custom T-shirts has received the Customer Service and Loyalty award (small) in the Greater Austin Business Awards 2014 (#GABA2014) - Austin, Texas, 27th August 2014.

Seafresh fishmongers are winners of two customer service awards

Seafresh fishmongers were recognised for Best Overall Customer Experience and voted Overall winner of the 2014 Livingroom Customer Service Awards organised in association with the Guernsey Chamber of Commerce - Guernsey, 24th July 2014.

University of Derby collects Customer service Award

The University of Derby has been voted in top position for Best Customer Service in the National Student Housing Survey 2014. This recognition is awarded to the university or private hall provider achieving the highest levels of customer service.

Collision Clinic has received the 2014 Consumer Choice Award for customer service

Collision Clinic a motor vehicle repair shop, has received the Consumer Choice Award for the fourth consecutive year, based on customer surveys rating factors such as quality of service and value of service - St. John's, Canada, 9th July 2014.

Leicester Tigers awarded Customer Experience Award for 2014

The team at Leicester Tigers, the UK football club, were awarded the Customer Experience top prize for 2014 in the Stadium Business Awards - London, UK, 4th June 2014.

Farncombe wins “Best for Customer Service outside London” conference award.

Farncombe Conference Centre, set in a 400-acres Cotswold estate in Worcestershire, has been voted Best Conference Venue for Customer Service outside London in the 2014 Global Conference Network Awards.

Ernst & Young LLP scoops customer experience award.

Ernst & Young LLP has received the Pega Excellence Award in Customer Experience by Pegasystems Inc. , a leading provider of customer relationship management (CRM) software solutions - New York, June 18, 2014.

407 ETR receives awards for its customer service.

407 ETR, a private operator of highways in Canada has received an award for Best Practices in Recognition Programs and First Call Resolution Leadership from the independent Service Quality Measurement (SQM) group - Toronto, May 2014.

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More about companies which have joined Very Good Service in the UK:

Sureflap have been shortlisted for the Best eCommerce Customer Service Award 2014. Home Leisure Direct has won ECMOD Direct Commerce Readers’ Choice in 2013 - commended for customer service and continuous innovation. Alpari UK have won a customer service award in 2013. W.A. Ellis have won two customer service awards in 2014. Pets At Home a past winner of the Customer Service Initiative of the Year. Beads Unlimited are winners of a Best Service and Best Website award in 2012/2013. Staysure, have won a Customer Service award in 2013. World First Foreign Exchange, are winners of the Customer Focus Award in 2012. Grays of Westminster have been declared winners of a 2013 Good Service award. Wiltshire Farm Foods has won a best customer service award in 2014. Be At One, winner of a customer care award in 2013.

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If you have come across companies which consistently offer a good customer service, please do not hesitate to recommend them to us. 

If you believe excellence should be encouraged, why not give some feedback by sending us a Tweet or a message on Facebook or Google+ as a way to say thank you to them, and even to the individual who was at the heart of the great experience. To see some that we have received recently,  you can visit the customer feedback page on the Very Good Service blog.

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