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Awards news

Edelman Digital wins social media customer service award

Edelman Digital has received the 2014 Shorty Industry Award for Best Use of Social Media for Customer Service for its Samsung #PowerOn campaign at SXSW 2013 - New York City, 7th April 2014.


Ezbob wins best customer service award

Ezbob, a UK leading financing company for small business, has won the Best Business Award for financial service provider as well as best customer service award for 2014 - London, 24th March 2014.


Macrae & Dick Ltd Won the 2014 Automotive Management Awards for Excellence in Customer Service

Macrae & Dick Limited, one of the longest established dealers in the UK retail motor industry has received the Automotive Management Excellence in Customer Service award - Birmingham, 27th February 2014.


PruittHealth Centers receive 2014 Customer Service Experience Award

Twenty-nine of PruittHealth health care centers have received the Pinnacle Quality Insight 2014 Customer Service Experience Award, demonstrating their dedication to providing best in class healthcare services - USA, 4th March 2014.


Intelemedia Receives 2014 Product of the Year Award from TMC’s Customer Magazine

Leaders Choice, a multiple call center integration tool designed to enhance customer experience has received the Customer Magazine 2014 Product of the Year Award - Texas, 18th February 2014.


Stormforce Coaching collects inaugural MLA Customer Service Award.

The Marine Leisure Association (MLA), group association of the British Marine Federation (BMF), has named Stormforce Coaching winners of its new Customer Service Award - Egham, Surrey, January 2014.


Samsung receives Customer Care Excellence Award

Samsung Electronics has been picked by the MEA Excellence Awards Institution to be the recipient of the 2014 Electronics Customer Care Excellence Award - Dubai, February 2014.


Emirates NBD picks up customer excellence award.

Emirates NBD, a Middle East bank, has received the Banking and Finance Customer Care Excellence Award at the 8th annual Middle East Government and Business Customer Care Excellence Awards 2014. Dubai, February 2014.


Qatar UAE Exchange receives Best Customer Service award

Qatar UAE Exchange has received the Best Customer Service Initiatives award at the International Finance Magazine Awards 2013. Dubai, 2013.


John Grose wins award for excellent customer service

John Grose won the award for their work with the Motability Car Scheme, as part of a programme to reward local Motability dealerships that provide outstanding customer service in their area. Ipswich, January 2014.


Balfour Beatty Communities Receives 2013 Award for Customer Service Excellen

Balfour Beatty Communities has received a 2013 Multifamily Real Estate Award for Customer Service Excellence (also known as the CEL & Associates A List award) for properties across Navy Southeast housing portfolio. US, December 2013.


FBC Manby Bowdler Wins National Award For Customer Service

Shropshire law firm FBC Manby Bowdler has received the inaugural LawNet Mark of Excellence Award. Daventry, Northamptonshire, 8th November 2013.


Claranet wins Best Customer Service Strategy Award

Claranet, a leading independent managed services provider in Europe, has received the Award for Best Customer Service Strategy at the Storage, Virtualization and Cloud (SVC) Awards. London, 21st November 2013.


Ogilvie Fleet recognised for its good customer service

Ogilvie Fleet's disposals team has received the 2013 FN50 customer service team award. The FN50 is an annual report by Fleet News on the UK's top 50 contract hire and leasing companies. London, 15th November 2013.


JW Marriott New Orleans collects Customer's Choice Award

JW Marriott New Orleans is the winner of the Top Rated Web-Wide Customer's Choice Award presented by Taleee - New Orleans - 18th November 2013.


Air New Zealand ranked number one in league table for excellent customer service

Air New Zealand has been named top brand in the Australia Customer Experience Excellence Centre index Top 20 for 2013.


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The following companies have recently joined Very Good Service in the UK:

Alpari UK have won a customer service award in 2013. Badger Inks are winner of a Best Customer Service award for 2012 and runner-up for 2013. Pets At Home a past winner of the Customer Service Initiative of the Year. Beads Unlimited are winners of a Best Service and Best Website award in 2012/2013. Staysure, have won a Customer Service award in 2013. World First Foreign Exchange, are winners of the Customer Focus Award in 2012. Grays of Westminster have been declared winners of a 2013 Good Service award. Solomon Taylor and Shaw, are an award-winning providers of legal services in 2013. Teachers Building Society have been finalist for a Customer Service Award in 2013. Utopia voted winner of a service and support award in 2012. Be At One, winner of a customer care award in 2013.

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