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Awards news

RDLC collects best customer service award

RDLC, the lunch club for recruitment companies, has received the Best Customer Service Award at the Recruitment Industry Supplier Awards - London, 16th February 2017.

Walker & Ling collects Outstanding Customer Service Award.

Walker & Ling, a family-run department store on Weston-super-Mare's high street, has won the Outstanding Customer Service Award in the Weston Business Awards 2017 - Weston-super-Mare, 4th February 2017.

AT&T receives Top Customer Service Award

AT&T has been awarded J.D. Power's 2017 U.S. Wireless Customer Care Full-Service Performance Volume 1 - United States, 3rd February 2017.

Best customer service award for Gordons Chemist

Gordons Chemist Bushmills have won the customer service award at the Pharmacy in Focus Awards 2017 - Belfast, 28th January 2017.

Aqueduct Marina collects three awards

Aqueduct Marina near Nantwich has been been awarded the Inland Marina of the Year 2017 and a Five Gold Anchors Award from The Yacht Harbour Association, in addition to the South Cheshire Chamber Customer Service Award in 2016 - 25th January 2017.

The Old Railway Garden Centre receives customer service award

The Old Railway Garden Centre has won the Customer Service Award for Best Customer Service at the 2017 Garden Centre Association Conference - St Andrews, Scotland, 23rd January 2017.

Southport kitchen company recognised for its excellent customer service

Southport Kitchen have won Best Of Houzz 2017 on Houzz, the platform for home renovation and design, in recognition of the quality of their customer service - Southport, 20th January 2017.

Amazon voted best UK company for customer service

Amazon has been ranked in top position in the UK Customer Satisfaction Index (UKCSI) published in January 2017. The other two companies in the top 3 are ASOS and John Lewis.

Warranty company picks up customer service award

Select Home Warranty scooped the Best in Service Award in the Annual Home Warranty Awards 2017 - Grandvilles, 13th January 2017.

Aberdeen company recognised for good customer service

Aberdeen Sports Village, a local fitness centre, was named best in the UK for customer service in the National Fitness Awards 2016 - Leicester, 2nd December 2016.

Alnwick estate agency wins Gold for customer service at national awards

Propology Boutique Properties picked up the national gold award for Best Customer Service in The Estate Agency of the Year Awards 2016 in association with The Times and The Sunday Times - London, 11th December 2016.

DPD wins Customer Focus Award

DPD, a UK leading parcel delivery company, has been named the winner of The KPMG Customer Focus Award in the 2016 National Business Awards - London, 2nd December 2016.

Bettys receives Outstanding Customer Service award

Bettys, a Yorkshire based family-owned tea, coffee and cakes business, has won the top accolade for outstanding customer service at the 2016 Welcome to Yorkshire White Rose Awards - Harrogate, 21st November 2016.

Customer service award winners in the South West just announced

Nu-Heat Underfloor Heating & Renewables from Honiton in Devon have won the Customer Service Award in the Western Morning News Business Awards 2016 - Plymouth, 17th November 2016.

Apple receives good customer service award from Twitter

Apple collected the "Gold" Customer award for its @AppleSupport Twitter account, based on its response time and quality of engagement with its followers - Worldwideweb, 10th November 2016.

Geoffrey Insurance singled out at Customer Service Awards 2016

Geoffrey Insurance was named Best Small Contact Centre in the UK, with a top ten positions for calls, social media, emails and live chat. The company was 6th overall in the Top 50 for the Customer Service Awards 2016 - Edinburgh, 27th October 2016.

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Good customer service companies which have joined Very Good Service in the UK:

Sureflap have been shortlisted for the Best eCommerce Customer Service Award 2014. Home Leisure Direct has won ECMOD Direct Commerce Readers’ Choice in 2013 - commended for customer service and continuous innovation. Alpari UK have won a customer service award in 2013. W.A. Ellis have won two customer service awards in 2014. Pets At Home a past winner of the Customer Service Initiative of the Year. Beads Unlimited are winners of a Best Service and Best Website award in 2012/2013. Staysure, have won a Customer Service award in 2013. World First Foreign Exchange, are winners of the Customer Focus Award in 2012. Grays of Westminster have been declared winners of a 2013 Good Service award. Wiltshire Farm Foods has won a best customer service award in 2014. Be At One, winner of a customer care award in 2013.

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If you have come across companies which consistently offer a good customer service, please do not hesitate to recommend them to us. 

If you believe excellence should be encouraged, why not give some feedback by sending us a Tweet or a message on Facebook or Google+ as a way to say thank you to them, and even to the individual who was at the heart of the great experience. To see some that we have received recently,  you can visit the customer feedback page on the Very Good Service blog.

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