Customer service by Kuoni

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About Kuoni

Luxury UK tour operator offering a selection of thousands of holidays to hundreds of exotic destinations on seven continents, and covering every holiday interest from relaxing beach getaways to escorted tours, overseas weddings to wildlife safari.

Customer service contacts

Kuoni website

Awards for Kuoni

  • Favourite tour operator for a family holiday - The Sunday Times Travel Magazine Reader Awards 2009.
  • Voted World's Leading Destination Management Company (Kuoni Destination Management) - World Travel Awards 2010.
  • Kuoni was voted Best Longhaul Tour Operator, Best Specialist Operator to the Far East, Pacific, Australia and New Zealand and the Best Specialist Operator to the Middle East at the Travel Weekly’s Golden Globe Awards 2009.
  • Best Tour Operator to Central & Southern America, Best Tour Operator to Middle East, Best Tour Operator to Caribbean and Bermuda, Best Safari, Wildlife and Nature Tour Operator, Best Tour Operator Sub Sahara - Winners British Travel Awards 2010.
  • Best Weddings and Honeymoons Tour Operator - British Travel Awards 2011.
  • Voted Best Luxury Tour Operator at the Sunday Times Travel Magazine's Readers' Awards 2011.
  • Nominee - Best Long Haul Operator (multi-destination)- Globe Travel Awards 2012.
  • Star Wedding & Honeymoon Operator - Travel Bulletin Award 2010.
  • Kuoni won "Overall Business Partner Leisure" at the Advantage Independent Travel Awards 2011.
  • Kuoni has been voted Best Honeymoon Company at the Perfect Wedding magazine awards 2012.
  • 5th Loyalty Awards for Customer & Brand Loyalty in Travel & Hospitality Sector to Kuoni Travel Group, India.
  • 7th Hospitality India and Explore the World Annual International Awards 2011 for ‘The Best Travel Company for Customer Satisfaction’.
  • Kuoni was voted Best Worldwide Tour Operator at the Northern Ireland Travel and Tourism Awards 2012.
  • Kuoni have won the Tour Operator of the Year to South America at the Travel Agents' Choice Awards 2012.
  • Kuoni was voted Best Overal Worldwide Luxury Tour Operator at the British Travel Awards 2012.
  • Kuoni is one of the finalists for Customer Service Team of the Year at The European Call Centre & Customer Service Awards 2014.
  • Kuoni are one of the nominees for Europe's Leading Tour Operator 2017 in the World Travel Awards.