Customer service by Teleperformance

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About Teleperformance

Teleperformance is a worldwide leading provider of outstanding customer experience, assisting its clients by supplying them with resources for the delivery of key operations such as customer service, technical support, sales, receivables management and contact center solutions.

Customer service contacts

Teleperformance website


Customer service statement

Deliver outstanding customer experience

"At Teleperformance we deliver outstanding customer experience at every single opportunity as a result of our commitment, passion and dedication to excellence" - Teleperformance Mission Statement as at December 2012

Teleperformance customer service video

Awards for Teleperformance

  • Teleperformance Romania was recognized as Best Large Call Center of the Year at the Call Center Awards 2012 organised by Contact Center Magazine.
  • Teleperformance was the recipient of the Service Leader Award for outsourcing at the CRM Magazine Award 2011.
  • Ranked #1 global Contact Center Outsourcer by Customer Interaction Solutions Magazine in 2010.
  • Teleperformance Portugal Awarded Best Customer Service in the World 2010 - Top Ranking Performers Awards 2010.
  • Teleperformance was named Frost & Sullivan 2009 North American Contact Center Outsourcing Company of the Year.
  • Teleperformance is short listed for Quality Service Provider of the Year at the UK Customer Satisfaction Awards 2013 organised by the Institute of Customer Service.
  • Teleperformance was named the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year for the second consecutive time at the 2013 Frost & Sullivan Asia Pacific ICT Awards held on the 17th of July in Singapore.
  • Teleperformance, a global leader in outsourced multichannel customer experience management, announced on the 22nd May 2014 that the company has received a 2013 Supplier Excellence Award from Hughes Network Systems, LLC (Hughes).

Customer testimonials

To the right is a window onto the testimonial page on the Teleperformance website.

Go to the Teleperformance testimonial page