Customer service by Jascots Wine Merchants

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About Jascots Wine Merchants

Leading London Wine Merchants offering a wide selection of award-winning wines, Fine Wines and Wine Gifts as well as a range of services such as En Primeur buying, corporate wine events and wine tastings

Customer service contacts

020 8965 2000/Mon-Fri 8am-6pm;Sat 8am-12pm
Jascots Wine Merchants website


Customer service statement

Jascots is committed to outstanding customer service and satisfaction

We aim to supply the best wines at the best prices and with the best levels of customer service, but should you be unhappy with the goods which you have purchased or with the level of customer service you have received we offer a no quibble returns policy within 30 days of the date of receipt of your goods.

John Charnock, Managing Director, Jascots

Jascots Wine Merchants customer service statement page

Jascots Wine Merchants customer service video

Awards for Jascots Wine Merchants

  • Customer Care Award Winners 2010 - Park Royal Business Awards
  • Jascots was the runner-up for the UK On-Trade Supplier of the Year at the Drinks Business Awards 2012 ceremony at the London International Wine Fair

Customer testimonials

To the right is a window onto the testimonial page on the Jascots Wine Merchants website.

Go to the Jascots Wine Merchants testimonial page