Customer service by Red Carnation Hotels

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About Red Carnation Hotels

A luxury collection of award-winning five and four-star family run boutique hotels located in London, Dorset, Guernsey, Geneva, South Africa, and Palm Beach, Florida

Customer service contacts

Red Carnation Hotels website

 

Customer service statement

To give personalised, warm and consistently exceptional service

We appreciate the myriad of choices and alternatives our customers have to choose from, and therefore set the bar high for ourselves, to provide the highest quality services and products we possibly can. We constantly challenge ourselves to update and enhance. Innovation, constant training and refurbishment help create an environment whereby our guests and our employees refer to our properties as their home from home.

Jonathan Raggett, Managing Director, Red Carnation Hotels

Red Carnation Hotels customer service statement page

Red Carnation Hotels customer service video

Awards for Red Carnation Hotels

  • No. 1 City Hotel in Africa & Middle East and No. 1 Spa Hotel in Africa & Middle East in World’s Best Awards 2009 Travel + Leisure
  • Three Red Carnation Hotels in The Conde Nast 2010 Gold List, including the Milestone Hotel, named No.1 Hotel in London in the ‘Best Places to Stay in the World’ category and No 2. in London for ‘Best Service’ in Europe
  • Bushmans Kloof has been voted "Best Hotel in the World" in the 2009 US Travel + Leisure World's Best Awards Readers' Survey
  • Three award winners at the 2010 BT Visit London Awards ceremony including top position for Best Small Hotel of the year
  • No. 1 Top 10 Small City Hotels in Europe - London's Milestone Hotel - Travel + Leisure’s 2011 World’s Best Awards
  • Named London’s top hotel - The Egerton House Hotel - ReviewPro - Global Review Index - 2011
  • The Milestone, 41, and Chesterfield Mayfair named in Travel + Leisure’s 500 Best Hotels in the World 2012
  • Four Red Carnation Hotels Voted 'The World’s Best Places To Stay' in Condé Nast Traveler's Gold List 2012

Customer testimonials

To the right is a window onto the testimonial page on the Red Carnation Hotels website.

Go to the Red Carnation Hotels testimonial page