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Awards news

Bettys receives Outstanding Customer Service award

Bettys, a Yorkshire based family-owned tea, coffee and cakes business, has won the top accolade for outstanding customer service at the 2016 Welcome to Yorkshire White Rose Awards - Harrogate, 21st November 2016.

Customer service award winners in the South West just announced

Nu-Heat Underfloor Heating & Renewables from Honiton in Devon have won the Customer Service Award in the Western Morning News Business Awards 2016 - Plymouth, 17th November 2016.

Apple receives good customer service award from Twitter

Apple collected the "Gold" Customer award for its @AppleSupport Twitter account, based on its response time and quality of engagement with its followers - Worldwideweb, 10th November 2016.

Geoffrey Insurance singled out at Customer Service Awards 2016

Geoffrey Insurance was named Best Small Contact Centre in the UK, with a top ten positions for calls, social media, emails and live chat. The company was 6th overall in the Top 50 for the Customer Service Awards 2016 - Edinburgh, 27th October 2016.

Independent tailor collects best customer service award

Milton Keynes leading garment alteration and tailoring centre, the ZipYard have received the best customer service award at the Intu shopping centre retailer awards - Milton Keynes, 13th October 2016.

O2 recognised for good customer service.

O2, a UK mobile network provider, has won Best Customer Care at the 2016 Mobile Choice Consumer Awards - London, 5th October 2016.

Arndale Centre staff win award for customer service

Janette Calverley and David Parfitt of Arndale shopping centre in Eastbourne received an ACE (Achieving Customer Excellence) Awards at the British Council of Shopping Centres conference - London, 10th March 2016.

Gohil’s Pharmacy collects customer service award

Gohil's Pharmacy has won the customer service accolade at the Sleaford Town Awards voted by the readers of Sleaford Standard - Sleaford, 15th April 2016.

Fleet Alliance picks up award for its good customer service

Fleet Alliance the UK's top vehicle leasing and fleet management company based in Glasgow have won the Fleeteye CSI award for best service to customers in the Experteye Customer Satisfaction Awards 2016 - Glasgow, 11th April 2016.

HML recognised for its good customer service

HML, a leading mortgage servicing company, has won the Customer Service /Treating Customers Fairly (Non-Lenders) award at the Mortgage Finance Gazette Awards 2016.

Bristol Street Motors wins Customer Excellence Award

Motor dealership Bristol Street Motors has won a Vauxhall Customer Excellence Award after scoring highly in customer satisfaction surveys - Lichfield,UK, 26th June 2015.

Double winners for customer service in the North Devon Journal Business Awards 2015

Ark Nursing and Care Agency and Tractor Tom have been named joint winners of the Excellence in Customer Service Award in the North Devon Journal Business Awards 2015 - North Devon, 20th June 2015.

MassMutual collects seven awards for customer service

Massachusetts Mutual Life Insurance Company was presented with seven Stevie Awards including Gold for Customer Service Team of the Year-Recovery Situation - Springfield, Massachusetts, USA, 7th May 2015.

Zain receives three Customer Service awards

Zain, a leading telecommunications company, received four awards in the Telecommunications Category of Kuwait's Public Relations and Customer Service Prize including Call Center, Service, and Website Services Excellence - Kuwait, 30th May 2015.

Auto Windscreens recognised for best customer service

Auto Windscreens, a leading company in automotive glazing, was presented the award for Best Customer Service at the International Auto Finance Network Awards 2015 - London UK, 13th May 2015.

Batelco collects customer experience award

Batelco, one of Bahrain's leading communications solutions company, has received the Best CEM (Customer Experience Management) Brand award at the 2015 CEM in Telecoms Middle East Summit - Bahrain, 17th May 2015.

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Good customer service companies which have joined Very Good Service in the UK:

Sureflap have been shortlisted for the Best eCommerce Customer Service Award 2014. Home Leisure Direct has won ECMOD Direct Commerce Readers’ Choice in 2013 - commended for customer service and continuous innovation. Alpari UK have won a customer service award in 2013. W.A. Ellis have won two customer service awards in 2014. Pets At Home a past winner of the Customer Service Initiative of the Year. Beads Unlimited are winners of a Best Service and Best Website award in 2012/2013. Staysure, have won a Customer Service award in 2013. World First Foreign Exchange, are winners of the Customer Focus Award in 2012. Grays of Westminster have been declared winners of a 2013 Good Service award. Wiltshire Farm Foods has won a best customer service award in 2014. Be At One, winner of a customer care award in 2013.

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If you have come across companies which consistently offer a good customer service, please do not hesitate to recommend them to us. 

If you believe excellence should be encouraged, why not give some feedback by sending us a Tweet or a message on Facebook or Google+ as a way to say thank you to them, and even to the individual who was at the heart of the great experience. To see some that we have received recently,  you can visit the customer feedback page on the Very Good Service blog.

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