Customer service by World First Foreign Exchange

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About World First Foreign Exchange

World First is a specialist financial services company offering foreign exchange and international transfers to thousands of businesses and individuals, helping them move their money safely and quickly around the world.

Customer service contacts

World First Foreign Exchange website

 

Customer service statement

The client is at the centre of the business

The success and rapid growth of World First is based on putting the client at the centre of the business. Every call is answered within three rings by a person - not a machine - and the aim is to make currency transfers as straightforward, secure and customer friendly as possible. World First is unique in that it is just big enough to offer total security, but also agile enough to care passionately about delivering superb customer service and doing things in the best possible way. Our rates are extremely competitive, our products are some of the best - and the service we offer is truly outstanding. We believe in fair and transparent relationships that last a lifetime. For us, it is not about making a quick buck, or making more money just because we can. We are driven by an ambition to never lose a client. To make sure of this, we offer exceptional, award-winning service, and every single client gets their own dedicated consultant, right there at the end of the phone line. Whether you are buying a house, moving overseas, paying university fees, or you are a company involved in import and export, World First works closely with clients to find the best exchange rate and the most efficient way to transfer their money overseas possible - Company statement - January 2014

World First Foreign Exchange customer service video

Awards for World First Foreign Exchange

  • World First Foreign Exchange have received an Outstanding accreditation (Two Star) in the Best Companies To Work For Guide 2011 and a First Class (One Star) accreditation in the Best Companies to Work For Guide 2010.
  • To view more awards, return to the finance page >>
  • World First was named the winner of the ‘customer focus’ category in the final of the European Business Awards 2013/2014 in Athens.

Customer testimonials

To the right is a window onto the testimonial page on the World First Foreign Exchange website.

Go to the World First Foreign Exchange testimonial page

Third party assesments of World First Foreign Exchange

To the right is a window onto the reviews page on the World First Foreign Exchange website.

Go to the review page on World First Foreign Exchange website