Broadband providers — very good companies
Plusnet
Broadband provider with over 10 years of Internet experience. Part of the BT group, Plusnet have more than 200,000 broadband customers. Residential and business broadband services also include fibre optic broadband
- Best Value Home Broadband - the Top10.com Broadband Awards 2010 and 2009
- Best Consumer Customer Service - ISPA Awards 2010 Winners
- Runner-up in Overall Customer Satisfaction survey and Customer Service survey in the 2010 uSwitch customer satisfaction survey
- Best Budget Broadband 2011 - Broadband Genie Home Broadband Awards 2011 and Best Budget Broadband 2012 at the PC advisor ISP awards 2012
- Plusnet has been highly commended in 13 of the 14 award categories in the 2011 Broadband Choices Customer Satisfaction Awards including: Customer Service, Overall Customer Satisfaction, value for money and Quality and reliability
- 2nd Runner-up - The think broadband Customer Service Awards 2010 (Large ISP)
- Best Customer Service, Most Likely To Be Recommended, Best Quality of Connection and Best Overall Customer Satisfaction - uSwitch awards 2011
- Winner of four awards at the uSwitch Broadband Awards 2012: Best Customer Rated, Most reliable Service, Most recommended and Best Value Home Broadband
BE Broadband
Internet Service Provider which has been providing fast broadband since 2005 and were the first premium ISP in the country to provide ADSL2+
- Winner - Customer Service Awards 2010 - Large ISP - Think Broadband Awards 2010
- PC Advisor Recommended -(top of both the Average Download and Average Upload speeds)- PC advisor ISP Awards 2009
- Voted Best Consumer Fixed Broadband Internet Service Provider (ISP) - The UK Internet Industry Awards 2010 - ISPAs 2010 and ISPA Awards 2011
- Runner up - Best Broadband Provider 2011 and winner - Most Innovative provider - Broadband Genie Home Broadband Awards 2011
Zen Internet
Provides a range of Internet services including high speed DSL Broadband Internet access. Also provides domain names, Web hosting packages and Web site design.
- Awarded 8 Best Buy from Which?, The September 2009 Best Buy revealed five stars for customer service and support
- Runner-up - niche ISP - Customer Service Awards 2009 - thinkbroadband awards 2009
- Best ISP (Internet Service Provider) - PC Pro Awards 2007,2008, 2009 and 2010
- Runner-up - The think broadband Customer Service Awards 2010 (niche ISP)
- Best ISP - PC Pro Excellence Award winners 2011
- Best ISP - ISP Awards 2012 - Highest score in the percentage of customers satisfied with the reliability of their broadband connection (98.8%) and overall broadband customer satisfaction (98.9%) - PC Advisor Home Broadband Survey 2012
- Comms Business 'Internet Service Provider of the Year' finalist 2011