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Broadband provider with over 10 years of Internet experience. Part of the BT group, Plusnet have more than 200,000 broadband customers. Residential and business broadband services also include fibre optic broadband

  • Plusnet won the title of Best Value Home Broadband - the Broadband Awards 2010 and 2009.
  • Best Consumer Customer Service - ISPA Awards 2010 Winners
  • UK ISP Plusnet has won the 'Best Value for Money' and 'Speed of Activation' categories at the Broadband Choices customer satisfaction awards 2012. Plusnet was also runner-up in the customer service category.
  • Plusnet has won the 'Best Consumer Fixed Broadband' award at the 2012 Internet Service Providers' Association (ISPA) awards.
  • Plusnet customer service plus page >>
  • Plusnet has received the Best Customer Rated Home Broadband accolade at the The 2013 uSwitch Broadband Awards.
  • Plusnet wins ‘Best Value Broadband Provider’ in 2013 Simplifydigital Customer Choice Awards. >>
  • Broadband Genie - Best Broadband Provider and Best Budget Provider 2013.
  • Plusnet wins the Best Customer Service Award at the ISPAs 2013.
  • Plusnet has been voted top by broadband customers in the Best Customer Service category at the broadband awards 2014.
  • Plusnet is selected in the 2014 ISPAs shortlists for Best Consumer Fixed Broadband and Customer Choice.
  • Plusnet has been voted Best ISP for customer care in the PC Advisor Broadband Survey 2014. Plusnet was also declared Best Value ISP.
  • Plusnet have scooped Best Broadband, Best Home Phone and Best Value Home Broadband at the uSwitch Broadband Awards 2016.

BE Broadband

Internet Service Provider which has been providing fast broadband since 2005 and were the first premium ISP in the country to provide ADSL2+

  • Winner - Customer Service Awards 2010 - Large ISP - Think Broadband Awards 2010
  • PC Advisor Recommended -(top of both the Average Download and Average Upload speeds)- PC advisor ISP Awards 2009
  • Voted Best Consumer Fixed Broadband Internet Service Provider (ISP) - The UK Internet Industry Awards 2010 - ISPAs 2010 and ISPA Awards 2011
  • Runner up - Best Broadband Provider 2011 and winner - Most Innovative provider - Broadband Genie Home Broadband Awards 2011

Zen Internet

Provides a range of Internet services including high speed DSL Broadband Internet access. Also provides domain names, Web hosting packages and Web site design.

  • Zen was awarded 8 Best Buy from Which?, The September 2009 Best Buy revealed five stars for customer service and support.
  • Zen Internet is Runner-up - niche ISP - Customer Service Awards 2009 - thinkbroadband awards 2009.
  • Zen Internet named Best ISP (Internet Service Provider) at the PC Pro Awards 2007,2008, 2009 and 2010.
  • Runner-up - The think broadband Customer Service Awards 2010 (niche ISP)
  • Zen Internet - Best ISP - PCPro Excellence Award winners 2011
  • Best ISP - ISP Awards 2012 - Highest score in the percentage of customers satisfied with the reliability of their broadband connection (98.8%) and overall broadband customer satisfaction (98.9%) - PC Advisor Home Broadband Survey 2012.
  • Comms Business 'Internet Service Provider of the Year' finalist 2011
  • Listed at the top of the table for customer support (97% score) and ranked #1 overall - PCPro Excellence Awards - Broadband 2012
  • We have received excellent feedback about the quality of the broadband customer service provided by Zen Internet.
  • Zen Internet was voted top Broadband provider by the readers of PC Pro for their 2013 Excellence Awards.
  • We have received positive feedback about the customer service provided by Zen Internet via Twitter in May 2014 >>
  • Zen Internet is one of the finalists in the Technology and Telecoms category of the 2016 UK Customer Experience Awards.